Grab your customers attention by sending them personalized interactive videos.
Use video to explain the benefits of a new service or product, but make it specific to your customers. Include information on costs and options, that speak to them directly.
Have a dialogue with your customers.
How personlized interactive video works
Create ONE video, which then pulls in the personal elements from your database to create a unique experience for each of your customers.
Personal conversations with that one-on-one feel, at scale.
Interactive Personalized Video Use Cases
Customer Service/ Retention
A personalized thank you video following their annual service in which the customer is requested to rate their service and provide feedback.
Sales and Motor Vehicle Product Marketing
Marketing of new or used motor vehicles to existing customers who might be in the market for an upgrade (as per the demo video) (personalization features could include providing each customer with an idea of the potential trade-in value of their existing vehicle; potential financing options and/or vehicles in their price range).
Sales and Insurance Product Marketing
Extension/renewal of customers service/maintenance plan once it comes up for expiry on the current vehicle (personalization features could include the ability to provide each customer with different extension periods together with the corresponding pricing options).
Extension of their vehicle warranty once it comes up for expiry (personalization features could include the ability to provide customer with different extension periods together with the corresponding pricing options),
Cross- & Up-Selling – Motor vehicle insurance cover in which existing customer are sent a comparative insurance premium offer on their current motor vehicle.